# Caipi Tech > Caipi Tech designs and implements automation, AI agents and custom software for organizations with multiple brands, regions or business units. Your operation doesn't need more tools: it needs them to work together. We listen. We automate. We build. Site: https://caipi.digital/en/ · Language: English (en) · Contact: logan.morales@caipi.digital · WhatsApp / phone: +52 55 8004 3388 ## Services - Chatbots and conversational AI agents: WhatsApp and web bots and agents that answer, classify and escalate conversations 24/7, with every decision logged. - AI agents for document analysis: Agents that review contracts, files and documents for due diligence and flag what a person must validate. - Internal process automation: Flows that connect your CRM, databases and team tools, eliminating repetitive manual work. - Systems integration and modernization: We connect CRMs, ERPs and legacy systems through APIs and automation, without replacing your whole infrastructure. - AI-powered matching and scoring: Matching systems (for example buyer and seller) and scoring built on vector embeddings. - Custom software: Platforms built end to end with AI-assisted development, from idea to production. ## Cases (already running) - Equity: a marketplace to buy and sell companies, with vector-embedding matching and AI agents for document due diligence. - Fides: an AI-powered legal platform for a law firm, including contract generation, with human review. - Layer: the operating system for local commerce; it connects suppliers with stores (orders, inventory and restocking). ## How we work 1. Discovery: We map the operation together with the business and IT teams involved. 2. Design: We propose the flow and the technical architecture: tools, integrations and scope. 3. Implementation: We build and connect the system, testing on real cases. 4. Support: We tune results, provide support and train your internal teams. 5. Scaling: We extend the scope to more brands, countries or units with the same standard. ## Security and governance - Access control: Row-level security (RLS) and role-based authentication in every system. - Agent traceability: Every response and decision is recorded and auditable with Langfuse. - Sensitive information: Processes for legal, financial and business documents, with control over who accesses what. - Confidentiality: NDA available before sharing sensitive project information. ## Track record - PotencIA MX · Tec de Monterrey × Meta: Selected to take part in the acceleration program. - Google Mexhaton · Mexico Tech Week 2025: Took part in Google's hackathon, among other technology and AI hackathons. - Equity, Fides and Layer: Products built and running under the Caipi Tech brand. ## Frequently asked questions - Do I have to replace all my systems? No. Technology adapts to your operation, not the other way around. We build on the systems you already use (CRM, ERP, legacy systems) and connect them with APIs and automation. - What is Caipi Tech? Caipi Tech designs and implements automation, AI agents and custom software for organizations with multiple brands, regions or business units. - What have you built? Equity (a marketplace to buy and sell companies, with embedding-based matching and AI agents for due diligence), Fides (an AI-powered legal platform for a law firm, including contract generation) and Layer (the operating system for local commerce). - How does the work process go? Five stages: discovery, design, implementation, support and scaling. We start by mapping your operation together with the business and IT teams. - How do you handle sensitive information? With row-level access rules and role-based authentication, an auditable record of every AI agent decision, and confidentiality agreements (NDA) before sharing project information. - How can I contact you? By email at logan.morales@caipi.digital or on WhatsApp at +52 55 8004 3388, also from the button on this page. ## Links - [Home page](https://caipi.digital/en/) - [Services](https://caipi.digital/en/#servicios) - [Demo](https://caipi.digital/en/#demo) - [Cases](https://caipi.digital/en/#casos) - [Process](https://caipi.digital/en/#proceso) - [Trust](https://caipi.digital/en/#confianza) ## Other languages - [Español](https://caipi.digital/): https://caipi.digital/llms.txt - [Deutsch](https://caipi.digital/de/): https://caipi.digital/de/llms.txt - [Português](https://caipi.digital/pt/): https://caipi.digital/pt/llms.txt